What Should Be Included In Your Franchise Operations Manual?

It is common practice for franchisors to provide franchisees with a franchise operations manual. Some would even go as far as to say this particular document could determine a franchisee’s performance because, in short, the manual is like a dummy’s guide for replicating the business it was documented for. Clearly, the role it plays within a franchise system and the importance it holds cannot be understated. But what exactly can one find in a franchise operations manual?

Related: What Goes Into Your Franchise Operations Manual - Part 2: Determining Content

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